My son just got his second round of braces on last week. We could not be more pleased with the staff. Everyone is always so nice, and helpful. In addition, they are always on time, which we really appreciate. The office is always clean and tidy, as well. We have recommend Phelps and Cohen to many friends of the past few years.
I have been going to Phelps & Cohen since I was in 4th grade. I am on my second phase of braces and it's been a great experience. I love the Drs, Assistants and staff. They are all very nice, helpful, gentle and friendly. They make me feel comfortable and have made my experience really great. Their office is really nice and clean. They provide a toothbrush station for you to clean up before your appt in case you didn't get a chance to brush before coming. Also their check in monitor is fast and easy. You should go to them for your braces!
We love the staff. If we need to be seen always accommodate us the same day. I would highly recommend them.
This orthodontics facility is very high quality and welcoming. Phelps and Cohen have a very calming vibe, even the waiting rooms are filled with things to entertain. They made my braces experience very fun and creative and gave me choices in how to go about my Orthodontics journey. Enjoyed this place.
Phelps and Cohen is the preferred Orthodontist office in San Jose. They have multiple orthodontists who all work together to create a seamless experience in aligning your teeth to achieve a beautiful smile. They always recommend the most conservative and painless methods. The office is always clean with the most modern equipment. Educated staff are efficient and friendly. I have successfully completed two phases of braces (necessary to avoid oral surgery) and love my results. Look no further, this is the place to go for a perfect smile.
One of our children just got his braces off and now the other is going through the process of getting them on. Everything about Phelps & Cohen is easy as it is well run. My son says that everyone who works there is very nice;-). I have to agree, it is a very friendly staff. Highly recommend.
Amazing Doctors and Staff! Everyone is super organized and friendly!! They were great when my son went through ortho and are still fantastic with my daughter there as a patient
We have been so impressed by Phelps and Cohen. Not only were they recommended by many friends, but my own dentist told us about them as well. They are friendly, professional and well organized. They immediately made my son feel at ease and explained everything to him before beginning. The care we have received has been outstanding!
Phelps and Cohen Orthodontics is amazing! No wonder I was referred by our dentist and so many of my friends for orthodontic care for my child. Very pleased with the process and outcome! Highly recommend for all your orthodontic needs.
My son started his treatments very early on due to a very bad overbite. He was only in third grade when we started. But the staff were very glad to support him and encourage him through his whole treatment. My kid got a chance to experience determination with wearing his headgear and brushing very well. He stayed positive the whole time because the staff are so friendly. Very glad we made the decision to go to Phelps and Cohen.
Phelps and Cohen is good because they have lots of surveys to improve their service, making them open to new ideas on patient care. They also support kids when they get their braces, which made both of my kids feel much better about getting their braces. I like how they have engaging contests and activities to keep it fun for the kids. I'm usually against earning points, but in this case, it definitely is a positive point for my children. I like how quickly they work and after so many appointments, one would expect some mistake or poor customer service, not here.
Very friendly and inviting staff. I’ve never had to wait for my appointment. Always fast and on time.
They really care about the patients and it is a very calm environment.