Phelps and Cohen has been great with my nervous 9 year old. They always make him feel at ease. They provide excellent customer service and are very willing to work around our schedule. They make every effort to get us in on a Saturday as we drive in from Hollister. They have made this whole process painless for us as parents and nearly painless for my son. ;)

My son started his treatments very early on due to a very bad overbite. He was only in third grade when we started. But the staff were very glad to support him and encourage him through his whole treatment. My kid got a chance to experience determination with wearing his headgear and brushing very well. He stayed positive the whole time because the staff are so friendly. Very glad we made the decision to go to Phelps and Cohen.

Phelps and Cohen is good because they have lots of surveys to improve their service, making them open to new ideas on patient care. They also support kids when they get their braces, which made both of my kids feel much better about getting their braces. I like how they have engaging contests and activities to keep it fun for the kids. I'm usually against earning points, but in this case, it definitely is a positive point for my children. I like how quickly they work and after so many appointments, one would expect some mistake or poor customer service, not here.

Very friendly and inviting staff. I’ve never had to wait for my appointment. Always fast and on time.