The waiting room is impressive. Books and toys for kids, magazines for adults. Gotta love the coffee, water, and other refreshments! I love that there is a tooth brushing station complete with complimentary toothbrushes and paper cups. That alone is a winner!
Next is the friendly staff and clean environment. I really like that the financial setup is explained in a private office. No pressure from "feeling" the next person waiting in line....
And Caitlyn loves the rewards system already!